Privacy Statement

Effective Date: 20 May 2025

Square Root Creatives respects your right to privacy and is committed to protecting the personal information you share with us. This Privacy Statement outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

1. Collection of Personal Information

We may collect personal information when you:

Contact us via our website, email, phone, or WhatsApp
Request a quote or services from us
Sign up for our newsletters or marketing materials
Engage with us on social media
Apply for a job or submit a CV

This information may include your name, surname, email address, phone number, business name, website address, and any other relevant information required to provide our services.

2. Purpose for Collecting Information

Your personal information will only be used for purposes directly related to:

Communicating with you
Providing services or quotes requested
Managing and improving our services
Invoicing and processing payments
Sending relevant updates, marketing, or promotional materials (only with your consent)
Complying with legal and regulatory obligations

3. Consent

By using our website or services, you consent to the collection and processing of your personal information as set out in this Privacy Statement. You have the right to withdraw your consent at any time by contacting us.

4. Disclosure of Information

We do not sell or share your personal information with third parties, except when:

Required by law
Necessary to provide a service you requested (e.g. working with trusted service providers)
You have expressly consented to such disclosure

5. Security of Your Information

We take reasonable technical and organisational measures to secure your personal information against loss, misuse, unauthorised access, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Access to and Correction of Personal Information

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Object to the processing of your personal data
Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the details below.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Use of Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly as a result.

9. Changes to This Statement

We may update this Privacy Statement from time to time. The latest version will always be available on our website and will reflect the effective date at the top of the page.

10. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact us:

Square Root Creatives
📧 Email: info@squarerootcreatives.co.za
📱 WhatsApp: +27 81 283 9669
🌍 Website: www.squarerootcreatives.co.za